Customer Service Pro – Home Improvement

Lowe's Companies, Inc.; Southern Pines (NC); Sur place; USD 18 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Résumé du poste

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help with home improvement needs, and ensure a smooth shopping experience in-store. The role emphasizes friendly service, product guidance, and accurate order processing.

Responsibilities include locating merchandise, stocking, assisting at checkout, and collaborating across departments to deliver top customer service. Part-time opportunities and varied schedules are available at multiple departments.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Retail technology

Basic math

Physical stamina

Description du poste

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help with home improvement needs, and ensure a smooth shopping experience in-store. The role emphasizes friendly service, product guidance, and accurate order processing.

Responsibilities include locating merchandise, stocking, assisting at checkout, and collaborating across departments to deliver top customer service. Part-time opportunities and varied schedules are available at multiple departments.