Part-Time Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Mount Vernon (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service across multiple departments. The role supports daily operations, helps with stocking, and ensures customer needs are met throughout the store.

This position offers opportunities to learn product areas, assist with orders, and work with a team in a fast-paced home improvement environment. Part-time scheduling is available to fit personal goals.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service across multiple departments. The role supports daily operations, helps with stocking, and ensures customer needs are met throughout the store.

This position offers opportunities to learn product areas, assist with orders, and work with a team in a fast-paced home improvement environment. Part-time scheduling is available to fit personal goals.