Retail Customer Service & Pickup Specialist

Floor & Decor; Scottsdale (AZ); On-site; USD 17,672 - 25,170; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Paid vacation and sick time

Health insurance options

Job summary

Floor & Decor in Scottsdale, Arizona is seeking a dedicated team member for customer storage pick-up roles. Responsibilities include greeting customers, verifying pick-up identities, and ensuring compliance with safety protocols. A minimum of 1 year in retail sales is required, along with strong communication and interpersonal skills. Benefits include bonuses, 401k, and medical insurance. This is a full-time position with flexible hours.

Qualifications

• 1 year of retail sales experience required.
• Excellent verbal and written communication skills.
• Ability to work well with store management and associates.
• Strong computer skills and internet project coordination experience.

Responsibilities

• Greet customers and manage the customer storage pick-up process.
• Ensure compliance with company’s phone answering SOP.
• Verify identity of storage buy order pick-ups.
• Deliver customer storage buy orders in POS.

Skills

Retail sales experience

Excellent communication skills

Excellent interpersonal skills

Strong computer skills

Job description

Floor & Decor in Scottsdale, Arizona is seeking a dedicated team member for customer storage pick-up roles. Responsibilities include greeting customers, verifying pick-up identities, and ensuring compliance with safety protocols. A minimum of 1 year in retail sales is required, along with strong communication and interpersonal skills. Benefits include bonuses, 401k, and medical insurance. This is a full-time position with flexible hours.