Customer Experience Associate - Storage Pick-Up

Floor & Decor; Tucson (AZ); On-site; USD 17,672 - 25,170; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays plus personal holiday

Paid Volunteer Time Off

Job summary

Floor & Decor is seeking a dedicated team member in Tucson, Arizona, responsible for greeting customers and managing the storage pick-up process. Full-time and part-time positions are available, requiring excellent communication and retail experience.

The selected candidate will ensure customer satisfaction by managing their pick-up orders and assisting with product inquiries. This role demands strong interpersonal skills and knowledge of safety procedures, offering opportunities for career advancement and various benefits.

Qualifications

• 1 year of retail sales experience or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Ability to work with various levels of management and associates.
• Strong computer skills with internet project coordination experience.
• Self-starter who works well in fast-paced environments.

Responsibilities

• Greet customers and manage storage buy processes.
• Demonstrate knowledge of phone answering SOP.
• Verify customer identity for storage pick-ups.
• Deliver customer storage buy orders in POS.
• Adhere to safety practices and product knowledge.

Skills

Retail sales experience

Excellent communication skills

Interpersonal skills

Strong computer skills

Self-starter

Job description

Floor & Decor is seeking a dedicated team member in Tucson, Arizona, responsible for greeting customers and managing the storage pick-up process. Full-time and part-time positions are available, requiring excellent communication and retail experience.

The selected candidate will ensure customer satisfaction by managing their pick-up orders and assisting with product inquiries. This role demands strong interpersonal skills and knowledge of safety procedures, offering opportunities for career advancement and various benefits.