Retail Customer Service Manager - Lead and Inspire Sales

Binny's Beverage Depot; Chicago (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Educational reimbursement

PTO time

Paid sick time

Paid parental leave

Paid holidays

Employee discount

Job summary

Binny's Beverage Depot in Chicago seeks a Customer Service Manager to lead daily store operations and motivate a team toward superior customer experiences. You will supervise staff, train new associates, and collaborate with store leaders to drive sales and maintain safety standards.

The role requires 1-2 years of retail management, full-time availability including evenings and weekends, and strong communication and interpersonal skills.

Qualifications

• 1-2 years retail management experience.
• Full-time availability; able to work evenings, weekends and holidays.
• Strong interpersonal and communication skills; able to coach and train staff.

Responsibilities

• Motivate staff to deliver excellent customer service and achieve store goals.
• Lead and supervise daily store operations and merchandising.
• Conduct new employee orientations and training; provide ongoing coaching.

Skills

Retail management

Supervisory skills

Staff coaching

Interpersonal skills

Communication skills

Job description

Binny's Beverage Depot in Chicago seeks a Customer Service Manager to lead daily store operations and motivate a team toward superior customer experiences. You will supervise staff, train new associates, and collaborate with store leaders to drive sales and maintain safety standards.

The role requires 1-2 years of retail management, full-time availability including evenings and weekends, and strong communication and interpersonal skills.