Retail Customer Service Lead — Store Ops & Sales

S&G Stores; Kentucky; On-site; USD 19,286 - 24,796; Full time

Job summary

S&G Stores is seeking a dedicated role to directly support the store manager and help run a compliant, efficient store in Kentucky. The position emphasizes customer service leadership, adherence to company policies, and maintenance of a clean, organized shopping environment.

Responsibilities include greeting customers, processing transactions with integrity, executing merchandising plans, rotating foodservice items, and unloading trucks for restocking while ensuring safety and responsiveness to

Qualifications

• Retail or customer service experience is required.
• Ability to lift up to 50 pounds occasionally.
• Ability to stand for an entire shift.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that come into the store.
• Ensure company policies are followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Process cash and card transactions with integrity.
• Ensure merchandising and marketing programs are implemented properly, including sign placement.
• Rotate foodservice products to keep them fresh and appealing.
• Monitor store activities to ensure proper transactions.
• Respond quickly to emergencies for safety and security of customers and employees.
• Unload trucks for restocking the store.

Skills

Retail experience / Customer Service

Job description

S&G Stores is seeking a dedicated role to directly support the store manager and help run a compliant, efficient store in Kentucky. The position emphasizes customer service leadership, adherence to company policies, and maintenance of a clean, organized shopping environment.

Responsibilities include greeting customers, processing transactions with integrity, executing merchandising plans, rotating foodservice items, and unloading trucks for restocking while ensuring safety and responsiveness to