Retail Customer Service & Framing Specialist

Michaels Stores; Pittsburgh (Allegheny County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels Stores in Pittsburgh, PA seeks an enthusiastic team member to help customers find products and provide a fast, friendly checkout experience. The role includes unloading trucks, stocking shelves, and maintaining an inviting, well-merchandised store.

You will engage shoppers with the Michaels Rewards program, support omnichannel services, and uphold SOPs and safety guidelines in a busy retail environment. Must be able to stand long periods and work flexible hours.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Excellent communication and problem-solving skills.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Engage customers in the Rewards program and enroll them.
• Assist with truck unloading, stocking, and planogram compliance.
• Support omni-channel processes such as Buy Online Pickup in Store and Ship From Store.

Skills

Customer service

Cash handling

Stocking

Sales assistance

Tools

POS system

Job description

Michaels Stores in Pittsburgh, PA seeks an enthusiastic team member to help customers find products and provide a fast, friendly checkout experience. The role includes unloading trucks, stocking shelves, and maintaining an inviting, well-merchandised store.

You will engage shoppers with the Michaels Rewards program, support omnichannel services, and uphold SOPs and safety guidelines in a busy retail environment. Must be able to stand long periods and work flexible hours.