Retail Customer Service Associate: Fast Checkout & Stocking

Michaels; Stafford Township (NJ); Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Résumé du poste

Michaels in Stafford Township, NJ is seeking a Retail Customer Service Associate to help customers shop, find products, and ensure a fast, friendly checkout experience. You will assist with truck unload, merchandising, and store recovery to keep shelves in stock and well-presented.

The role involves engaging customers with rewards programs, supporting omnichannel processes like BOPIS and SFS, and maintaining positive interactions in a climate-controlled public retail setting.

Qualifications

• Retail and/or customer service experience preferred
• Ability to stand for long periods and move around the store
• Cash handling to standards and fast, friendly checkout

Responsabilités

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience
• Engage customers on rewards programs and enrollments
• Assist with omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Stocking, truck unload, and planogram duties

Connaissances

Customer service

Cash handling

Communication

Sales skills

Description du poste

Michaels in Stafford Township, NJ is seeking a Retail Customer Service Associate to help customers shop, find products, and ensure a fast, friendly checkout experience. You will assist with truck unload, merchandising, and store recovery to keep shelves in stock and well-presented.

The role involves engaging customers with rewards programs, supporting omnichannel processes like BOPIS and SFS, and maintaining positive interactions in a climate-controlled public retail setting.