Retail Customer Experience Specialist

Michaels; State College (Centre County); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical insurance

Tuition assistance

Job summary

Michaels in State College, PA is seeking team members to assist customers, operate checkout, and support store operations. You’ll help shoppers find products, enroll them in rewards, and participate in omnichannel services like Buy Online Pickup in Store.

The role involves unloading stock, stocking shelves, and keeping the store well-merchandised and in stock. The ideal candidate has retail or customer service experience, can stand for long periods, and is at least 16 years old.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods.
• Applicants must be at least sixteen (16) years old.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience with cash handling.
• Engage customers on rewards programs and enrollments.
• Assist with omnichannel processes including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram execution.
• Maintain in-stock conditions and assist with merchandise recovery.

Skills

Retail experience

Customer service

Job description

Michaels in State College, PA is seeking team members to assist customers, operate checkout, and support store operations. You’ll help shoppers find products, enroll them in rewards, and participate in omnichannel services like Buy Online Pickup in Store.

The role involves unloading stock, stocking shelves, and keeping the store well-merchandised and in stock. The ideal candidate has retail or customer service experience, can stand for long periods, and is at least 16 years old.