Retail Sales Associate — Customer Experience Champion

Ross Stores, Inc.; Birmingham (AL); On-site; USD 26,000 - 30,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. The role emphasizes greeting customers, making eye contact, and maintaining a friendly, courteous environment while upholding company standards for presentation and cleanliness.

Team members are expected to support store operations, assist customers across departments as needed, and perform tasks to help achieve customer service and operational goals.

Responsibilities

• Ensure customers have a positive shopping experience.
• Greet customers, maintain eye contact, and provide courteous service.
• Keep work area clean and merchandise presented according to standards.
• Be flexible to perform additional tasks to support store operations.

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience for customers. The role emphasizes greeting customers, making eye contact, and maintaining a friendly, courteous environment while upholding company standards for presentation and cleanliness.

Team members are expected to support store operations, assist customers across departments as needed, and perform tasks to help achieve customer service and operational goals.