Retail Customer Experience Specialist

The TJX Companies, Inc.; Ironwood (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Job summary

Marshalls in Ironwood, MI is seeking a customer-focused team member to ensure a highly satisfying shopping experience. You will engage with customers, maintain a clean store, and assist with purchases and returns while following store procedures and loss-prevention guidelines.

As part of the role, you will support promotions, be cross-trained to assist in multiple areas, and contribute to a positive store culture with teamwork and safety in mind.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.

Responsibilities

• Engage with customers to deliver a highly satisfying experience and embody customer service principles.
• Maintain a clean and organized store environment and follow operating procedures.
• Ring customer purchases/returns accurately and follow loss prevention standards.
• Promote credit and loyalty programs and support merchandising procedures and store recovery.

Job description

Marshalls in Ironwood, MI is seeking a customer-focused team member to ensure a highly satisfying shopping experience. You will engage with customers, maintain a clean store, and assist with purchases and returns while following store procedures and loss-prevention guidelines.

As part of the role, you will support promotions, be cross-trained to assist in multiple areas, and contribute to a positive store culture with teamwork and safety in mind.