Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Nicholasville (KY); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Job summary

Marshalls in the United States is seeking a customer-focused associate to ensure a highly satisfying shopping experience. You will engage with customers, process transactions, promote loyalty programs, and uphold store standards in a fast-paced environment.

You will support various areas as needed, maintain cleanliness, and participate in loss prevention and safety initiatives. The role emphasizes teamwork, respect, and adherence to company policies.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

Marshalls in the United States is seeking a customer-focused associate to ensure a highly satisfying shopping experience. You will engage with customers, process transactions, promote loyalty programs, and uphold store standards in a fast-paced environment.

You will support various areas as needed, maintain cleanliness, and participate in loss prevention and safety initiatives. The role emphasizes teamwork, respect, and adherence to company policies.