Retail Customer Experience Specialist

The TJX Companies, Inc.; Flagstaff (AZ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Job summary

HomeGoods at The TJX Companies, Inc. in Flagstaff seeks an associate to deliver a top-tier customer experience and uphold store standards. The role includes ringing sales, assisting customers, and supporting loss prevention while promoting rewards programs.

You will work in a fast-paced retail environment, cross-train across store areas, and contribute to a positive team culture with strong communication and organizational skills.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task effectively.
• Capable of lifting heavy objects with or without accommodation.
• Retail experience preferred.

Responsibilities

• Role models customer experience practices with customers and guests.
• Accurately rings purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares stock for the floor.
• Participates in store recovery and cleanliness throughout the day.
• Supports loss prevention and safety guidelines.

Skills

Customer service

Flexible schedule

Communication & organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. in Flagstaff seeks an associate to deliver a top-tier customer experience and uphold store standards. The role includes ringing sales, assisting customers, and supporting loss prevention while promoting rewards programs.

You will work in a fast-paced retail environment, cross-train across store areas, and contribute to a positive team culture with strong communication and organizational skills.