Retail Customer Experience Specialist

Ross Stores, Inc.; Columbus (GA); On-site; USD 26,000 - 36,000; Full time

Job summary

Ross Stores, Inc. in Columbus, GA is seeking a Retail Associate to help ensure a positive shopping experience by greeting Customers, maintaining a clean store, and presenting merchandise to standard. The role emphasizes safety, courtesy, and efficient service on the sales floor and at the register.

The Associate supports brand integrity, follows company procedures, and collaborates with Team Members to meet store goals and maintain an inviting shopping environment.

Qualifications

• Effective communication with Customers and Associates in a friendly manner.
• Ability to perform basic mathematical calculations used in retail environments.

Responsibilities

• Understands safety is the number one priority and practices safe behaviors.
• Maintains a high level of awareness on the sales floor to create a safe shopping environment.
• Treats Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary – is register-trained and helps with merchandise and questions.
• Provides prompt and efficient responses to Customer Service calls and issues.

Skills

Communication

Customer service

Math basics

Job description

Ross Stores, Inc. in Columbus, GA is seeking a Retail Associate to help ensure a positive shopping experience by greeting Customers, maintaining a clean store, and presenting merchandise to standard. The role emphasizes safety, courtesy, and efficient service on the sales floor and at the register.

The Associate supports brand integrity, follows company procedures, and collaborates with Team Members to meet store goals and maintain an inviting shopping environment.