Retail Customer Experience Leader

Goodwill-SAN-Antonio; San Antonio (TX); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Store purchase discounts

Paid time off

Health and well-being benefits

Descrizione del lavoro

Goodwill San Antonio is seeking a Customer Experience Leader to ensure top-tier customer service on the sales floor. The role focuses on engaging customers, maintaining clean and organized displays, and supporting cashiers to deliver a smooth shopping experience.

The position emphasizes leadership in daily store activities, training of cashiers, and adherence to safety and loss-prevention policies while remaining on the floor most of the shift.

Competenze

• Minimum 6 months to 1-year experience in retail customer service oriented environment.
• Excellent verbal communication skills with customers and co-workers.
• Ability to bend, lift, and move continuously through the day.
• Must meet physical requirements; driving possible with valid license and insurance if applicable.

Mansioni

• Greet customers in a friendly, courteous manner and assist with shopping needs.
• Provide cashier training and monitor cashier performance; process refunds/voids when needed.
• Maintain orderly textiles/clothing racks and restock proactively.
• Adhere to loss prevention/inventory procedures and keep work areas clean and safe.
• Occasionally operate cash register for customer experience needs.

Conoscenze

Customer service

Verbal communication

Teamwork

Descrizione del lavoro

Goodwill San Antonio is seeking a Customer Experience Leader to ensure top-tier customer service on the sales floor. The role focuses on engaging customers, maintaining clean and organized displays, and supporting cashiers to deliver a smooth shopping experience.

The position emphasizes leadership in daily store activities, training of cashiers, and adherence to safety and loss-prevention policies while remaining on the floor most of the shift.