Customer Experience Team Leader - Growth & Impact

Goodwill San Antonio; San Antonio (TX); In loco; USD 18.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Store purchase discounts

Paid time off

Leadership development

Tuition reimbursement

Bonus pay

Descrizione del lavoro

Goodwill San Antonio is seeking a Customer Experience Leader to ensure top-notch customer service and a well-organized sales floor. The role emphasizes assisting customers, training cashiers, and maintaining clean, orderly spaces while driving a positive shopping environment.

The position includes responsibility for refunds, voids in the absence of a manager, and adherence to loss prevention. It offers opportunities for growth through training and internal advancement within a dynamic nonprofit

Competenze

• Minimum 6 months to 1 year of retail customer service experience.
• Excellent verbal communication skills with customers and co-workers.
• Ability to bend, lift and move continuously.
• Valid driver’s license and automobile insurance if driving during company business.

Mansioni

• Greet customers warmly and assist with their shopping needs.
• Train cashiers and monitor performance.
• Handle refunds and voids in manager's absence.
• Maintain textiles/clothing racks and keep floor presentable.
• Maintain safety, cleanliness, and loss prevention procedures.

Conoscenze

Customer service

Verbal communication

Teamwork

Physical stamina

Formazione

High School diploma

Strumenti

Cash register

Descrizione del lavoro

Goodwill San Antonio is seeking a Customer Experience Leader to ensure top-notch customer service and a well-organized sales floor. The role emphasizes assisting customers, training cashiers, and maintaining clean, orderly spaces while driving a positive shopping environment.

The position includes responsibility for refunds, voids in the absence of a manager, and adherence to loss prevention. It offers opportunities for growth through training and internal advancement within a dynamic nonprofit