Retail Customer Experience Lead & Trainer

The TJX Companies, Inc.; Roswell (NM); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health care benefits

Paid holidays

Job summary

Marshalls in Roswell, NM is seeking a front-end leadership role to deliver an outstanding customer experience while guiding a team of Associates on daily operations.

In this role you will promote loyalty programs, ensure attractive merchandising, train teammates, manage register coverage, and uphold store safety and company policies. The starting pay ranges from $14.50 to $15 per hour, with benefits and opportunities for growth at TJX.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong customer service focus and communication skills.
• Able to train others and handle front-end operations.

Responsibilities

• Promote an excellent customer experience and loyalty programs.
• Lead front-end associates and manage registers/coverage.
• Train and coach associates on customer service and loyalty initiatives.

Skills

Retail leadership

Customer service

Merchandising techniques

Communication

Tools

POS system

Job description

Marshalls in Roswell, NM is seeking a front-end leadership role to deliver an outstanding customer experience while guiding a team of Associates on daily operations.

In this role you will promote loyalty programs, ensure attractive merchandising, train teammates, manage register coverage, and uphold store safety and company policies. The starting pay ranges from $14.50 to $15 per hour, with benefits and opportunities for growth at TJX.