Retail Customer Experience Lead & Trainer

The TJX Companies, Inc.; New Orleans (LA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a retail professional in New Orleans to enhance customer experience and support store operations at TJ Maxx. You will assist with merchandising, training, and leadership duties while promoting loyalty programs.

The role requires strong communication, multi-tasking, and teamwork skills, with a flexible schedule including nights and weekends. Benefits and a competitive salary are offered in a dynamic off-price retail environment.

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and multi-task in a fast-paced environment.

Responsibilities

• Create a positive customer experience and promote loyalty programs.
• Assign registers, coordinate breaks, and ensure POS coverage.
• Support management with training and mentoring associates.
• Ensure adherence to labor laws and store policies.

Skills

Customer service

Merchandising

Training

Leadership

Communication

Multi-tasking

Team player

Job description

The TJX Companies, Inc. is seeking a retail professional in New Orleans to enhance customer experience and support store operations at TJ Maxx. You will assist with merchandising, training, and leadership duties while promoting loyalty programs.

The role requires strong communication, multi-tasking, and teamwork skills, with a flexible schedule including nights and weekends. Benefits and a competitive salary are offered in a dynamic off-price retail environment.