Retail Customer Experience Lead & Front-End Coach

Socket.dev; Dickinson (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Associate discount

Health insurance

401(k) match

Paid holidays

Job summary

TJX Companies is seeking a Front of Store Supervisor at TJ Maxx Store 1667 in Dickinson, ND. The role leads front-end Associates, ensures prompt, courteous customer service, and supports loyalty programs while upholding store standards.

The position requires at least 1 year of retail experience with 6 months in a supervisory role, strong communication, and the ability to train others. Flexible schedule including nights and weekends is expected.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Strong communication and organizational skills with attention to detail
• Ability to train others and coach Associates

Responsibilities

• Promote an excellent customer experience
• Oversee front-of-store Associates and POS coverage
• Mentor and train Associates on front-end principles
• Coordinate breaks and schedule coverage
• Address customer concerns promptly and professionally
• Maintain store plan execution and prioritize tasks
• Communicate priorities clearly with management and staff
• Provide recognition and constructive feedback to Associates
• Support shrink reduction and safety practices
• Promote loyalty programs and credit offerings
• Uphold labor laws and company policies
• Foster a positive, collaborative team environment
• Assist with store operations as needed

Skills

Leadership

Customer service

Merchandising

Communication

Training others

Team player

Job description

TJX Companies is seeking a Front of Store Supervisor at TJ Maxx Store 1667 in Dickinson, ND. The role leads front-end Associates, ensures prompt, courteous customer service, and supports loyalty programs while upholding store standards.

The position requires at least 1 year of retail experience with 6 months in a supervisory role, strong communication, and the ability to train others. Flexible schedule including nights and weekends is expected.