Retail Customer Experience Supervisor: Front End Leader

National Black MBA Association; Greensboro, Northern (NC, KY); Hybrid; USD 19,000 - 20,000; Full time

Benefits offered by this job

401(k) matching

Associate discounts

Paid holidays

Health benefits

Job summary

TJ Maxx in Greensboro, NC is seeking a front-end supervisor to lead Associates, promote an outstanding customer experience, and ensure a clean, organized store. You will train staff, manage POS coverage, and support loyalty programs while aligning with company policies.

The role requires 1 year retail and 6 months of leadership experience, strong communication, and multitasking ability. Flexible schedule with nights/weekends is expected.

Qualifications

• 1 year retail experience and 6 months of leadership experience
• Strong communication and organizational skills
• Ability to train others and multi-task
• Flexible schedule, including nights and weekends

Responsibilities

• Promote an excellent customer experience and loyalty programs
• Lead front-of-store associates and manage POS coverage
• Train and mentor associates on front-end principles
• Ensure compliance with labor laws and store policies
• Promote safety and maintain a clean, organized store
• Communicate priorities and provide progress updates to management

Skills

Leadership

Customer service

Merchandising

Communication

Multi-tasking

Tools

POS systems

Job description

TJ Maxx in Greensboro, NC is seeking a front-end supervisor to lead Associates, promote an outstanding customer experience, and ensure a clean, organized store. You will train staff, manage POS coverage, and support loyalty programs while aligning with company policies.

The role requires 1 year retail and 6 months of leadership experience, strong communication, and multitasking ability. Flexible schedule with nights/weekends is expected.