Retail Customer Experience & Framing Specialist

Michaels; Cleveland (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical/Dental/Vision

Job summary

Michaels is seeking a team member at our Cleveland, TN store to deliver friendly customer service, assist customers, and ensure a fast checkout experience. You will unload trucks, stock merchandise, and maintain shelves to keep the store well-merchandised and in stock.

Responsibilities include helping customers locate products, executing cash handling, and promoting Rewards and Private Label Credit Cards with enrollment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enroll customers.

Skills

Customer service

Cash handling

Upsell programs

VOC survey knowledge

Omni-channel processes

Stocking / shelf maintenance

Store operations adherence

Job description

Michaels is seeking a team member at our Cleveland, TN store to deliver friendly customer service, assist customers, and ensure a fast checkout experience. You will unload trucks, stock merchandise, and maintain shelves to keep the store well-merchandised and in stock.

Responsibilities include helping customers locate products, executing cash handling, and promoting Rewards and Private Label Credit Cards with enrollment.