Custom Framing and Customer Service Specialist

Michaels Stores; Nashville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Michaels in Nashville is seeking a Store Associate to help customers find framing solutions, process sales, and maintain a clean, well-stocked store. You will deliver friendly service and support omni-channel processes.

You will handle framing orders, operate the cash register, and adhere to SOPs while building relationships with customers. This role involves standing for long periods and some evenings/weekends.

Qualifications

• Basic computer skills required.
• Basic measuring skills required.
• Ability to operate framing equipment and glass cutter.
• Retail or customer sales experience preferred.

Responsibilities

• Adhere to SOPs and company policies while maintaining compliance.
• Build relationships with customers and complete custom framing solutions.
• Complete framing orders with quality and on time.
• Maintain the framing department and stock areas including SISO and replenishment.
• Deliver friendly customer service and help customers find products.
• Assist with Omni channel processes.

Skills

basic computer skills

basic measuring skills

framing equipment operation

glass cutter

retail experience

sales to customers

Job description

Michaels in Nashville is seeking a Store Associate to help customers find framing solutions, process sales, and maintain a clean, well-stocked store. You will deliver friendly service and support omni-channel processes.

You will handle framing orders, operate the cash register, and adhere to SOPs while building relationships with customers. This role involves standing for long periods and some evenings/weekends.