Retail Customer Experience Associate — POS & Merchandising

Horizon Goodwill Industries; Allegany Grove (MD); On-site; USD 17,000 - 24,000; Full time

Job summary

Horizon Goodwill Industries in Allegany Grove, Maryland, seeks a Customer Service Associate to provide excellent service and process transactions at the cash register. You will stock merchandise, maintain store cleanliness, and engage customers in our mission while handling daily sales and donations.

The role requires good interpersonal skills, reliability, and the ability to lift up to 50 lbs. Training and cross-training opportunities are available in a friendly, mission-driven environment.

Qualifications

• Experience providing customer service.
• Experience operating a touch screen point of sale system.
• Willingness to complete criminal background screening.
• Able to lift up to 50 lbs.
• Reliable transportation.

Responsibilities

• Greet customers and provide a positive experience.
• Process transactions using the cash register accurately.
• Stock merchandise and maintain store cleanliness.
• Encourage customers to round up their purchases.
• Follow safety procedures and complete required paperwork.
• Participate in training and cross-training as needed.

Skills

Customer service

Interpersonal skills

Cash handling

POS familiarity

Education

High School Diploma or equivalent

Tools

Touchscreen POS system

Job description

Horizon Goodwill Industries in Allegany Grove, Maryland, seeks a Customer Service Associate to provide excellent service and process transactions at the cash register. You will stock merchandise, maintain store cleanliness, and engage customers in our mission while handling daily sales and donations.

The role requires good interpersonal skills, reliability, and the ability to lift up to 50 lbs. Training and cross-training opportunities are available in a friendly, mission-driven environment.