Retail Customer Experience & Donations Associate

Goodwill of Delaware and Delaware County, PA; Bear (DE); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Delaware and Delaware County, PA is seeking a Customer Service Associate to support sales floor activities and ensure customer satisfaction while safeguarding store assets.

Responsibilities include POS operations, cash handling, merchandising, assisting with donations and production areas, following handbook procedures, and collaborating with customers and coworkers. Flexible hours as business dictates; cleanliness and safety are emphasized.

Qualifications

• Customer service skills and positive attitude are essential.
• Cash handling and POS familiarity encouraged.
• Ability to follow safety policies and protect assets.

Responsibilities

• Follow safety policies to ensure security and protect company assets.
• Perform POS functions and handle cash drawer funds accurately.
• Ensure merchandise is displayed and stocked properly across departments.
• Assist in production areas including textiles, web and donation processing.
• Follow company policies per the Employee Handbook and SOPs.
• Strive for maximum customer satisfaction and collaborate with others.
• Work varied hours as needed by the business.
• Perform other duties such as cleaning and recovery.

Skills

Customer service

Cash handling

Safety & security

Teamwork

Education

High school diploma or GED

Job description

Goodwill of Delaware and Delaware County, PA is seeking a Customer Service Associate to support sales floor activities and ensure customer satisfaction while safeguarding store assets.

Responsibilities include POS operations, cash handling, merchandising, assisting with donations and production areas, following handbook procedures, and collaborating with customers and coworkers. Flexible hours as business dictates; cleanliness and safety are emphasized.