Retail Customer Experience Associate II

Dollar Tree Stores INC; Kent (WA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, from merchandising to front-end duties. You will assist customers, handle cash transactions, maintain a clean, safe, and welcoming environment, and work cross-functionally with team members to ensure smooth store performance.

The role requires the ability to lift 30–50 lbs, strong customer service skills, and the capacity to follow procedures while maintaining high integrity and attention to

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Education

High school diploma or equivalent

Customer service experience

Follow instructions

Lift 30–50 lbs

Customer service & relationship mgmt

Organizational & communication skills

Problem-solving & decision-making

Integrity

Basic math for cash accounting

Tools

Cash register systems

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, from merchandising to front-end duties. You will assist customers, handle cash transactions, maintain a clean, safe, and welcoming environment, and work cross-functionally with team members to ensure smooth store performance.

The role requires the ability to lift 30–50 lbs, strong customer service skills, and the capacity to follow procedures while maintaining high integrity and attention to