Retail Customer Experience Specialist

The TJX Companies, Inc.; Williamsburg (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

TJ Maxx at The TJX Companies, Inc. is hiring to deliver a superior customer experience in a fast-paced retail environment. You will engage with customers, maintain clean store standards, and support multiple areas of store operations as needed.

Ideal candidates have strong communication skills, attention to detail, and the ability to multi-task. The role supports a flexible schedule and includes benefits and development opportunities within a Fortune 100 company.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Rings up purchases and returns accurately and adheres to operating procedures.
• Promotes credit and loyalty programs and follows merchandising standards.
• Supports safety and loss prevention initiatives and contributes to store recovery as needed.
• Adheres to labor laws and store policies and participates in shrink reduction goals.

Skills

Customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Job description

TJ Maxx at The TJX Companies, Inc. is hiring to deliver a superior customer experience in a fast-paced retail environment. You will engage with customers, maintain clean store standards, and support multiple areas of store operations as needed.

Ideal candidates have strong communication skills, attention to detail, and the ability to multi-task. The role supports a flexible schedule and includes benefits and development opportunities within a Fortune 100 company.