Retail Customer Experience Associate

TJX; Plainville (MA); On-site; USD 46,673,000 - 47,996,000; Full time

Benefits offered by this job

Associate discount

EAP

Health Care & 401(k) discounts

Job summary

HomeGoods at TJX Companies in Plainville, MA is seeking team members to deliver outstanding customer service and maintain a clean, organized store environment. You may be cross-trained across departments to support key business needs and safety standards.

You will engage customers, process purchases accurately, and promote TJX credit and loyalty programs. This role offers broad learning and development opportunities within a Fortune 100 company.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.

Responsibilities

• Deliver a highly satisfied customer experience engaging with customers.
• Ring purchases and returns accurately according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain and uphold merchandising standards and store cleanliness.
• Support and participate in shrink reduction and safety programs.
• Be cross-trained to work in multiple store areas as needed.

Skills

Customer service

Flexible scheduling

Communication skills

Detail oriented

Adaptability

Teamwork

Job description

HomeGoods at TJX Companies in Plainville, MA is seeking team members to deliver outstanding customer service and maintain a clean, organized store environment. You may be cross-trained across departments to support key business needs and safety standards.

You will engage customers, process purchases accurately, and promote TJX credit and loyalty programs. This role offers broad learning and development opportunities within a Fortune 100 company.