Retail Customer Experience Associate

Follett Corporation; Naples (FL); On-site; USD 20,664 - 27,552; Full time

Job summary

Follett Higher Education in Naples, FL is seeking a dedicated Team Member to provide exceptional customer service, greet customers, assist with inquiries, answer phones, and ring up purchases using the POS system. The role requires safe cash handling and ensuring the sales floor is fully stocked and properly priced.

Additionally, you will assist with training new team members and contribute to a smooth, friendly checkout experience for every guest.

Qualifications

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers or take messages.
• Ring up purchases using the POS system and handle cash safely.

Skills

General computer skills

Education

High School Diploma or equivalent

Job description

Follett Higher Education in Naples, FL is seeking a dedicated Team Member to provide exceptional customer service, greet customers, assist with inquiries, answer phones, and ring up purchases using the POS system. The role requires safe cash handling and ensuring the sales floor is fully stocked and properly priced.

Additionally, you will assist with training new team members and contribute to a smooth, friendly checkout experience for every guest.