Customer Service & Sales Associate

Follett Corporation; Walnut (CA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is hiring a Team Member to deliver outstanding customer service on the sales floor. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system. The role requires safe money handling and accurate transaction practices in a fast-paced retail setting.

You will also assist with training new team members and ensure the sales floor is fully stocked and items are priced correctly to support smooth store operations.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and/or direct callers; ring up purchases using the POS system.
• Use safe money-handling procedures and secure transaction practices.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation is hiring a Team Member to deliver outstanding customer service on the sales floor. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system. The role requires safe money handling and accurate transaction practices in a fast-paced retail setting.

You will also assist with training new team members and ensure the sales floor is fully stocked and items are priced correctly to support smooth store operations.