Retail Customer Experience Associate

Family Dollar Stores Of Texas LLC; Dublin (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar seeks a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and help stock and maintain store cleanliness. The role emphasizes friendly interactions, safe environment, and adherence to company policies.

Part-time opportunities may apply, with responsibilities including unloading, restocking, and customer assistance. The position requires good communication, reliability, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30-50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar seeks a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions, and help stock and maintain store cleanliness. The role emphasizes friendly interactions, safe environment, and adherence to company policies.

Part-time opportunities may apply, with responsibilities including unloading, restocking, and customer assistance. The position requires good communication, reliability, and the ability to lift up to 50 lbs.