Retail Customer Experience Associate

The TJX Companies, Inc.; Charlotte (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. operates Sierra Store 0200 in Charlotte, NC, offering a role focused on delivering exceptional customer experiences. You will engage customers, process transactions accurately, and support store operations while maintaining a clean, organized sales floor.

This position emphasizes flexibility, teamwork, and knowledge of credit and loyalty programs, with opportunities to cross-train and contribute to loss prevention and safety initiatives.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills
• Capable of multi-tasking
• Able to respond to changes and unexpected situations

Responsibilities

• Deliver a highly satisfied customer experience through engaging with customers and maintaining a clean store environment
• Accurately ring customer purchases and returns and process changes per procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and prepare merchandise for the sales floor
• Support store recovery and uphold safety, labor, and loss prevention policies
• Cross-train to support multiple store areas as needed

Skills

Customer service

Communication

Multi-tasking

Job description

The TJX Companies, Inc. operates Sierra Store 0200 in Charlotte, NC, offering a role focused on delivering exceptional customer experiences. You will engage customers, process transactions accurately, and support store operations while maintaining a clean, organized sales floor.

This position emphasizes flexibility, teamwork, and knowledge of credit and loyalty programs, with opportunities to cross-train and contribute to loss prevention and safety initiatives.