Retail Customer Experience Specialist (Flexible Hours)

Sierra; Burlington (VT); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid time off

Scholarship program

Referral bonuses

Job summary

Sierra at TJX Companies is hiring to deliver a superior customer experience across our Burlington, VT store. You will engage customers, process purchases and returns, and uphold store standards while promoting credit and loyalty programs.

The role emphasizes teamwork, adaptability, and strong communication. A willingness to work in a fast-paced retail environment and assist in various areas is essential.

Qualifications

• Excellent customer service skills required or preferred.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring purchases/returns and manage cash; follow procedures.
• Promote credit and loyalty programs.
• Maintain merchandising and store cleanliness.
• Assist in store recovery and loss prevention efforts.
• May be cross-trained to work in multiple store areas.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Team collaboration

Tools

POS system

Cash handling

Job description

Sierra at TJX Companies is hiring to deliver a superior customer experience across our Burlington, VT store. You will engage customers, process purchases and returns, and uphold store standards while promoting credit and loyalty programs.

The role emphasizes teamwork, adaptability, and strong communication. A willingness to work in a fast-paced retail environment and assist in various areas is essential.