Retail Customer Experience Associate Flexible Schedule

The TJX Companies, Inc.; Knightdale (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. in Knightdale, NC is seeking a customer service-focused associate to deliver an outstanding shopping experience. You will engage with customers, assist with purchases and returns, and uphold store standards in a fast-paced retail setting.

Responsibilities include promoting loyalty programs, maintaining merchandising, and supporting safety and loss-prevention initiatives. The role requires adaptability and teamwork to meet daily store needs and service goals.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to work a flexible schedule to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Model and deliver excellent customer experience on the sales floor.
• Ring purchases/returns accurately and manage cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the floor.
• Support store recovery and maintain clean, safe environment.
• Adhere to labor laws and program policies.
• Assist in shrink reduction initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in Knightdale, NC is seeking a customer service-focused associate to deliver an outstanding shopping experience. You will engage with customers, assist with purchases and returns, and uphold store standards in a fast-paced retail setting.

Responsibilities include promoting loyalty programs, maintaining merchandising, and supporting safety and loss-prevention initiatives. The role requires adaptability and teamwork to meet daily store needs and service goals.