Retail Customer Experience Associate

Dollar Tree Stores INC; Bay City (MI); On-site; USD 41,000 - 69,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Educational assistance

Employee assistance program

Job summary

Dollar Tree Stores INC in Bay City, Michigan is seeking a Part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness.

You must be able to lift 30–50 lbs, stand for long periods, and communicate effectively with customers and team members. We offer a supportive environment with perks and growth opportunities.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and general neatness.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Decision-making

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Bay City, Michigan is seeking a Part-time Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain store cleanliness.

You must be able to lift 30–50 lbs, stand for long periods, and communicate effectively with customers and team members. We offer a supportive environment with perks and growth opportunities.