Retail Customer Experience Associate

Michaels; Athens (GA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

Michaels in Athens, GA is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and ensure a quick, accurate checkout experience.

You will assist with truck unloading, stocking, and maintaining in‑stock shelves, while engaging customers about rewards and card programs and supporting omni‑channel processes like Buy Online Pickup in Store and Ship From Store.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes (BOPIS, Ship From Store).
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock store and merchandise recovery.

Skills

Retail experience

Customer service

Job description

Michaels in Athens, GA is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and ensure a quick, accurate checkout experience.

You will assist with truck unloading, stocking, and maintaining in‑stock shelves, while engaging customers about rewards and card programs and supporting omni‑channel processes like Buy Online Pickup in Store and Ship From Store.