Retail Customer Experience Associate

Bass Pro Outdoor World; Altoona (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Discounts on merchandise

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in a part-time role to greet shoppers, answer questions, and guide buying decisions while maintaining a safe, organized store environment.

In this part-time position, you will handle returns, assist with hunting and fishing licenses, log visitors, stock shelves, and promote in-store programs like CLUB Membership and in-store pick-up while delivering a legendary guest experience.

Qualifications

• High school diploma or equivalent required.
• Ability to calculate discounts and make change.
• Friendly and professional communication with customers and associates.
• Ability to operate computerized POS register system.

Responsibilities

• Greet customers promptly and provide information and direction.
• Secure firearms brought into the store with trigger locks.
• Handle merchandise returns and process refunds/exchanges.
• Sell hunting and fishing licenses.
• Maintain a clean, stocked work area and follow company policies.
• Assist customers in buying decisions and promote programs such as CLUB Membership and In-Store Pick-up.

Skills

Cash handling

Customer service

Communication

POS systems

Education

High school diploma

Tools

POS system

Job description

Bass Pro Shops is seeking a Customer Relations Associate in a part-time role to greet shoppers, answer questions, and guide buying decisions while maintaining a safe, organized store environment.

In this part-time position, you will handle returns, assist with hunting and fishing licenses, log visitors, stock shelves, and promote in-store programs like CLUB Membership and in-store pick-up while delivering a legendary guest experience.