Part-Time Outdoor Retail Customer Experience Associate

Bass Pro Shops; Garland (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in Garland, TX. The role emphasizes greeting customers, handling returns, processing licenses, and promoting Bass Pro programs. You will support a high standard of customer service and maintain a clean, well-stocked sales floor.

You will interact with customers to understand needs, make product recommendations, and ensure a legendary shopping experience. Part-time position offers various associate benefits.

Qualifications

• Greet customers and provide friendly, prompt service.
• Explain store policies and assist with purchases and returns.
• Maintain knowledge of products and promotions.
• Communicate clearly with customers and coworkers.

Responsibilities

• Greet customers entering the store and provide directions and information.
• Handle merchandise returns, including refunds and exchanges.
• Sell Hunting and Fishing Licenses and promote programs.
• Process vendor check-ins and maintain visitor logs.
• Keep the work area neat, stocked, and compliant with policies.
• Assist customers in making buying decisions by identifying needs and recommending products.

Skills

Customer Service

Communication

Teamwork

Product Knowledge

Education

High school diploma or equivalent

Tools

POS System

Job description

Bass Pro Shops is seeking a Customer Relations Associate in Garland, TX. The role emphasizes greeting customers, handling returns, processing licenses, and promoting Bass Pro programs. You will support a high standard of customer service and maintain a clean, well-stocked sales floor.

You will interact with customers to understand needs, make product recommendations, and ensure a legendary shopping experience. Part-time position offers various associate benefits.