Customer Experience Specialist — Retail & Rewards

Bass Pro Shops; Columbia Township (MO); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Columbia, MO is seeking a Customer Relations Associate to greet customers, process returns, and assist with hunting and fishing licenses. You will maintain a clean, well-stocked sales floor and promote membership programs while delivering a legendary customer experience.

Ideal candidates have a high school diploma or equivalent, strong communication skills, and the ability to operate the point-of-sale system. Part-time position with employee discounts and benefits available.

Qualifications

• Requires ability to handle cash transactions and provide friendly service.
• Strong communication with customers and team members.
• Experience operating a computerized Point of Sale system is expected.

Responsibilities

• Greet all customers promptly and in a friendly manner.
• Process returns and refunds with proper paperwork and accuracy.
• Assist customers with hunting and fishing licenses and program promotions.
• Maintain a clean, stocked work area and follow company policies.

Skills

Cash handling

Customer service

Communication

POS system

Education

High school diploma or equivalent

Tools

POS software

Job description

Bass Pro Shops in Columbia, MO is seeking a Customer Relations Associate to greet customers, process returns, and assist with hunting and fishing licenses. You will maintain a clean, well-stocked sales floor and promote membership programs while delivering a legendary customer experience.

Ideal candidates have a high school diploma or equivalent, strong communication skills, and the ability to operate the point-of-sale system. Part-time position with employee discounts and benefits available.