Customer Experience Associate — Outdoor Retail

Bass Pro Shops; Albuquerque (NM); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Albuquerque, NM is seeking a part-time Customer Relations Associate to greet customers, assist buying decisions and ensure a friendly shopping experience.

You will handle returns, process exchanges, secure firearms with trigger locks, check in vendor representatives, and promote store programs like CLUB Membership and in-store pickup while keeping the area neat and stocked.

Qualifications

• Ability to communicate in a friendly and professional manner to customers and associates.
• Ability to establish and maintain effective working relationships with management and customers.
• Ability to handle refunds/exchanges and operate a POS system accurately.

Responsibilities

• Greet customers in a prompt and friendly manner and assist with buying decisions.
• Handle merchandise returns and complete refund/exchange paperwork.
• Secure firearms with trigger locks as required and check in vendor representatives.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Keep work area clean, neat and well stocked with supplies.

Skills

Customer service

Communication

Teamwork

Sales skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Albuquerque, NM is seeking a part-time Customer Relations Associate to greet customers, assist buying decisions and ensure a friendly shopping experience.

You will handle returns, process exchanges, secure firearms with trigger locks, check in vendor representatives, and promote store programs like CLUB Membership and in-store pickup while keeping the area neat and stocked.