Customer Experience & Sales Associate

Bass Pro Shops; Oklahoma City (OK); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Dental

Vision

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Oklahoma City is seeking a Customer Relations Associate to deliver friendly, knowledgeable service at the point of sale. You will greet customers, process returns, and help guide purchasing decisions while promoting club memberships and in-store services.

The role emphasizes product knowledge, strong communication, and the ability to work as part of a team in a busy retail environment. This is a part-time position with benefits outlined by Bass Pro Shops.

Qualifications

• High school diploma or equivalent experience.
• Ability to operate a computerized POS system.
• Excellent customer service and communication skills.
• Ability to stand for long periods and lift up to 20 pounds.

Responsibilities

• Greet customers and provide friendly service.
• Handle merchandise returns and process refunds/exchanges.
• Promote club memberships, VOC, and in-store pickup.
• Identify customer needs and make product recommendations.
• Maintain store cleanliness and restock supplies.
• Assist with vendor check-ins and visitor badges.
• Operate the POS system for sales.

Skills

Customer service

Communication

Cash handling

Product knowledge

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Oklahoma City is seeking a Customer Relations Associate to deliver friendly, knowledgeable service at the point of sale. You will greet customers, process returns, and help guide purchasing decisions while promoting club memberships and in-store services.

The role emphasizes product knowledge, strong communication, and the ability to work as part of a team in a busy retail environment. This is a part-time position with benefits outlined by Bass Pro Shops.