Retail Custom Framing Lead: Drive Sales & Solutions

Michaels; Eden Prairie (MN); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Benefits package

Résumé du poste

Michaels Eden Prairie is seeking a Retail Custom Framing Manager to lead and coach a team focused on building customer relationships and delivering high-quality custom framing solutions. Drive framing sales and support team development in a busy store environment.

The role requires leadership in retail framing, with a focus on customer service, training, and operations. Work hours include nights, weekends and early mornings, and the position is full-time in-store.

Qualifications

• Basic computer skills.

Responsabilités

• Assist Store Manager in enforcing SOPs and company programs to ensure compliance with laws and policies.
• Develop and coach the team selling behaviors.
• Lead the delivery of high-quality custom framing solutions to customers on time by planning workload with the Store Manager.
• Achieve KPI targets and manage the framing team to meet role KPIs.
• Review sales and production workload and plan staffing and scheduling for the floor.
• Oversee inventory management, shrink and safety programs, and store controls.
• Serve as Manager on Duty (MOD) to lead store operations.

Connaissances

Basic computer skills

Description du poste

Michaels Eden Prairie is seeking a Retail Custom Framing Manager to lead and coach a team focused on building customer relationships and delivering high-quality custom framing solutions. Drive framing sales and support team development in a busy store environment.

The role requires leadership in retail framing, with a focus on customer service, training, and operations. Work hours include nights, weekends and early mornings, and the position is full-time in-store.