Retail Custodian & Customer Experience Specialist

Michaels; Danvers (MA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical insurance

Dental insurance

Vision coverage

Telemedicine services

Tuition assistance

Adoption assistance

Job summary

Michaels is seeking a store teammate in Danvers, MA to maintain a clean store, assist customers, and support checkout operations. You will engage shoppers, explain loyalty programs, and help with omni-channel processes like Buy Online Pickup in Store and Ship from Store.

The role emphasizes a helpful, safety-conscious presence in a climate-controlled retail environment. Candidates should have retail or cleaning experience, enjoy teamwork, and be at least 16 years old.

Qualifications

• Retail and/or cleaning experience preferred.
• Ability to engage customers and explain store programs.
• Must be at least 16 years old.

Responsibilities

• Maintain store cleanliness and recovery standards to meet brand promises.
• Provide friendly customer service and help customers locate items.
• Assist with checkout and cash handling to standards.
• Promote Rewards program and Private Label Credit Cards.
• Support BOPIS and Ship from Store processes.

Skills

Retail experience

Cleaning experience

Customer service

Job description

Michaels is seeking a store teammate in Danvers, MA to maintain a clean store, assist customers, and support checkout operations. You will engage shoppers, explain loyalty programs, and help with omni-channel processes like Buy Online Pickup in Store and Ship from Store.

The role emphasizes a helpful, safety-conscious presence in a climate-controlled retail environment. Candidates should have retail or cleaning experience, enjoy teamwork, and be at least 16 years old.