Retail CSR: Flexible, Growth-Oriented Customer Advocate

AlphaGraphics - US361; Las Vegas (NV); Vor Ort; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Health insurance

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Flexible Scheduling

Career path development

Zusammenfassung

AlphaGraphics - US361 in Las Vegas, NV is seeking a Retail Customer Service Representative (CSR) to join our small, fast-paced team full time. The CSR will establish and maintain positive relationships with customers by ensuring their needs are met and providing clear product and service information.

We value collaboration, reliability, and a friendly, community-focused approach, with perks like health insurance, PTO, 401(k) options, and opportunities for career development in a locally owned

Qualifikationen

• Experience conducting customer needs assessments and meeting service standards.
• Ability to build and maintain relationships with customers and teammates.
• Strong written and verbal communication skills.
• Desire to continuously help people and provide excellent service.
• Critical thinking to identify the best solutions for customer inquiries.

Aufgaben

• Serve as the primary internal representative of the organization.
• Convey to the customer our expertise in products, services, and capabilities.
• Educate customers about our offerings and capabilities in the community.
• Communicate customer requirements to the support team per company policy.
• Talk with customers by phone or in person to provide information, take orders, or address issues.
• Determine charges, collect deposits or payments, or arrange billing.
• Attract potential customers by answering questions and suggesting other products and services.

Kenntnisse

Customer needs assessment

Relationship building

Communication skills

Desire to help people

Critical thinking

Jobbeschreibung

AlphaGraphics - US361 in Las Vegas, NV is seeking a Retail Customer Service Representative (CSR) to join our small, fast-paced team full time. The CSR will establish and maintain positive relationships with customers by ensuring their needs are met and providing clear product and service information.

We value collaboration, reliability, and a friendly, community-focused approach, with perks like health insurance, PTO, 401(k) options, and opportunities for career development in a locally owned