Retail Credit & Customer Service Manager

Rent-A-Center; Waynesboro (Franklin County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

401(k) Savings Plan with company match

Sundays Off

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to provide high-quality customer experiences while supporting credit and collections activities. The role will involve in-store operations, deliveries and pickups, and merchandising to maintain an inviting shopping environment.

You will drive customer satisfaction through professional service, safety-conscious deliveries, and adherence to company procedures. A strong focus on communication and teamwork is essential for success in this position.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through white glove service with a servant's heart in our stores and in customer homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager to provide high-quality customer experiences while supporting credit and collections activities. The role will involve in-store operations, deliveries and pickups, and merchandising to maintain an inviting shopping environment.

You will drive customer satisfaction through professional service, safety-conscious deliveries, and adherence to company procedures. A strong focus on communication and teamwork is essential for success in this position.