In-Store Tech Repair Specialist & PC Builder

Opportunities to; North Carolina; Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Discount

Tuition Reimbursement

Paid Time Off

401(k)

Vendor Training

Career Growth

Descripción de la vacante

Micro Center is seeking a Retail Computer Technician in Columbus, OH. You will diagnose and repair devices, assemble custom PCs, and guide customers to protect and optimize their technology investments.

Stay current with cutting-edge tech and maintain certifications. Responsibilities include in-person service, data backups, extending warranties, and professional communication across in-store, phone, SMS, and email channels.

Formación

• High School diploma or equivalent; related computer service repair or technical customer service preferred.
• Industry certifications preferred and required within 90 days of hire (company paid).
• Excellent communication and interpersonal skills; ability to multi-task and adapt priorities.

Responsabilidades

• Provide in-person consultations and troubleshooting at the service counter on computers and related products.
• Recommend service solutions including data backups, antivirus, warranties, and subscriptions.
• Identify, diagnose, and document hardware or software problems across devices.
• Assemble custom computers for BYO sales team.
• Maintain certifications and stay up to date with retail products and technologies.
• Maintain cash till, process transactions, and ensure a clean, organized service area.

Conocimientos

Customer service

Troubleshooting

PC build

Communication

Educación

High School diploma or equivalent

Herramientas

Hardware diagnostics tools

Descripción del empleo

Micro Center is seeking a Retail Computer Technician in Columbus, OH. You will diagnose and repair devices, assemble custom PCs, and guide customers to protect and optimize their technology investments.

Stay current with cutting-edge tech and maintain certifications. Responsibilities include in-person service, data backups, extending warranties, and professional communication across in-store, phone, SMS, and email channels.