Retail Coffee Experience Specialist

Nestle; Miami (FL); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Free machine

Product allowance

401k match

Healthcare coverage

Employee discounts

Zusammenfassung

Nestlé Nespresso USA is seeking a Retail Sales Associate in Brickell City Centre. You will be the welcoming face of our boutique, guiding customers to discover their perfect coffee and creating memorable experiences that go beyond selling coffee.

You will learn coffee expertise, engage customers with tastings, and promote our products while supporting a collaborative team in a fast-paced retail environment.

Qualifikationen

• You are inherently a people person and thrive in a customer service environment.
• You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
• You are punctual and available to work open and closing shifts, weekends, and holidays.
• You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Aufgaben

• Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Customer Obsessed: You have a heart for hospitality and working with people.
• Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
• Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
• Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
• Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
• Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.

Kenntnisse

Customer service

Hospitality

Communication

Flexibility

Punctuality

Jobbeschreibung

Nestlé Nespresso USA is seeking a Retail Sales Associate in Brickell City Centre. You will be the welcoming face of our boutique, guiding customers to discover their perfect coffee and creating memorable experiences that go beyond selling coffee.

You will learn coffee expertise, engage customers with tastings, and promote our products while supporting a collaborative team in a fast-paced retail environment.