Retail Closet Designer & Customer Solutions Expert

Container Store; Massachusetts; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health plans

Dental & vision plans

401(k) plan

Employee discount

Paid time off

Life insurance

Disability insurance

Parental leave support

Job summary

The Container Store in Massachusetts is seeking a Retail Employee / Project Specialist to welcome customers, design storage solutions, and process curbside orders. You’ll handle checkout, enroll shoppers in the rewards program, and keep the floor stocked and inviting.

We offer comprehensive benefits including health plans, a 401(k) with Fidelity, paid time off, discounts, and career growth opportunities. Full-time roles include life and disability insurance and parental leave support.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Understands retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store.
• Connects with our customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming.
• Processes customers’ orders for curbside pick-up and/or delivery.
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store.
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.
• Actively engages with customers to solve their organizational challenges.

Skills

Customer engagement

Retail sales

Strong computer skills

Scheduling flexibility

18+ years of age

Education

High school diploma

Job description

The Container Store in Massachusetts is seeking a Retail Employee / Project Specialist to welcome customers, design storage solutions, and process curbside orders. You’ll handle checkout, enroll shoppers in the rewards program, and keep the floor stocked and inviting.

We offer comprehensive benefits including health plans, a 401(k) with Fidelity, paid time off, discounts, and career growth opportunities. Full-time roles include life and disability insurance and parental leave support.