Customer Experience & Closet Design Specialist

Container Store; Oakbrook, Northern (KY, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Employee discounts

401(k) retirement plan with Fidelity

Job summary

The Container Store in Oakbrook, KY is hiring a Retail Employee / Project Specialist to welcome customers, suggest storage solutions, and process checkout with a focus on a great customer experience.

Responsibilities include designing custom closets, enrolling customers in rewards, handling curbside/delivery orders, and keeping the sales floor stocked and tidy. Full-time, benefits included, with flexible scheduling to serve weekend and evening hours.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Available at least one full weekend day (Saturday or Sunday) and some evening availability until 9:00 PM.
• Early morning availability at 5:00 AM on Mondays and Thursdays.
• Understands retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store.
• Connects with our customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming.
• Processes customers’ orders for curbside pick-up and/or delivery.
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store.
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.
• Actively engages with customers to solve their organizational challenges.

Skills

Customer engagement

Strong computer skills

Retail experience

Flexibility

Weekend availability

Early morning availability

Age 18+

Education

High school diploma preferred

Job description

The Container Store in Oakbrook, KY is hiring a Retail Employee / Project Specialist to welcome customers, suggest storage solutions, and process checkout with a focus on a great customer experience.

Responsibilities include designing custom closets, enrolling customers in rewards, handling curbside/delivery orders, and keeping the sales floor stocked and tidy. Full-time, benefits included, with flexible scheduling to serve weekend and evening hours.