Customer Experience & Closet Design Specialist

The Container Store; New York (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Pay: $17-$19 per hour

Health, dental, and vision plans

401(k) with Fidelity guidance

Product discounts

Paid time off

Job summary

The Container Store in New York, NY is hiring a Retail Employee / Project Specialist to welcome customers, promote storage solutions, and design custom closets. You will operate at the register and enroll customers in our rewards program while maintaining an organized, high-energy store environment.

You will assist with curbside pickup, delivery orders, and stockroom organization, ensuring fast, friendly service and adherence to brand standards. Flexible scheduling is required.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Flexibility in scheduling.

Responsibilities

• Welcomes and greets all customers.
• Connects with customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming.
• Processes customers’ orders for curbside pick-up and/or delivery.
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store.
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.
• Actively engages with customers to solve their organizational challenges.

Skills

Customer service

Communication

People skills

Retail sales

Education

High school diploma

Job description

The Container Store in New York, NY is hiring a Retail Employee / Project Specialist to welcome customers, promote storage solutions, and design custom closets. You will operate at the register and enroll customers in our rewards program while maintaining an organized, high-energy store environment.

You will assist with curbside pickup, delivery orders, and stockroom organization, ensuring fast, friendly service and adherence to brand standards. Flexible scheduling is required.