Store Designer & Customer Experience Specialist

The Container Store; Bridgewater (MA); On-site; USD 2,341,920 - 2,617,440; Full time

Benefits offered by this job

Health plan

401(k) plan

Employee discount

Job summary

The Container Store in Bridgewater, MA is seeking a Retail Employee / Project Specialist to welcome customers, design storage solutions, and manage checkout with a strong focus on service.

You will assist with curbside and delivery orders, enroll customers in rewards, and maintain brand-standard presentation on the sales floor. This role supports a collaborative team in a fast-paced retail environment.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Flexible scheduling in a changing retail environment.
• Must be at least 18 years of age.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during checkout
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Skills

Retail sales experience

Customer engagement

Computer skills

Scheduling flexibility

Interpersonal skills

18+ age

Education

High school diploma or equivalent

Job description

The Container Store in Bridgewater, MA is seeking a Retail Employee / Project Specialist to welcome customers, design storage solutions, and manage checkout with a strong focus on service.

You will assist with curbside and delivery orders, enroll customers in rewards, and maintain brand-standard presentation on the sales floor. This role supports a collaborative team in a fast-paced retail environment.